pravesha.lk – In a move aimed at modernizing its ticketing process and enhancing passenger convenience, Sri Lanka Railways has officially launched its new e-ticket platform. This cutting-edge system allows commuters to purchase tickets online, eliminating the need for long queues and providing a seamless travel experience.
Sri Lanka Railways Unveils New E-Ticketing System – Pravesha.lk
Sri Lanka Railways has rolled out an innovative e-ticketing platform designed to simplify the process of purchasing commuter tickets. This new system aims to provide passengers with a more efficient and user-friendly experience, allowing them to buy tickets online without the hassle of waiting in long lines.
Highlights of the Pravesha E-Ticketing Platform
Easy Online Ticket Purchase
The e-ticketing system enables passengers to secure their tickets in just three simple steps via a user-friendly website, accessible on both computers and mobile devices. Travelers can input their trip details, complete payment using a credit or debit card, and receive their e-tickets directly via SMS or email.
Environmentally Friendly
By offering paperless tickets, the platform promotes eco-friendly travel. Passengers can simply show the QR code on their mobile devices for validation at the station and onboard the train.
Secure Transactions
Sri Lanka Railways prioritizes passenger security, utilizing PCI-compliant measures for safe transactions to protect personal and payment information.
Advance Booking Options
Commuters can now purchase their tickets up to seven days in advance, facilitating better travel planning.
Group Ticket Purchases
The new platform allows users to buy tickets for up to five passengers at once, including options for return trips, making it easier for families and groups to travel together.
Streamlined Refund Process
Passengers can now request refunds online and monitor the status of their requests, enhancing the overall service experience.
How to Use the Pravesha E-Ticket Platform
- Enter Trip Information: Users start by providing essential trip details, including departure and arrival stations, class of travel, date, and number of passengers. They can also opt for return tickets in one transaction.
- Complete Payment: After reviewing their selections, passengers enter their mobile number or email along with credit/debit card information to finalize their payment.
- Access Your E-Ticket: The e-ticket will be sent to the specified mobile number or email. Each traveler will receive a unique e-ticket and QR code for easy validation.
Important Pravesha Guidelines
- Each e-ticket and QR code is valid for one passenger on a single trip.
- Passengers should ensure their mobile devices are charged or bring a printed copy of their e-ticket for validation.
- Train availability is not guaranteed; it is recommended to check schedules before ticket purchase.
- Refund requests must be made at least one day before travel, with up to 75% of the ticket value eligible for refund.
Frequently Asked Questions
The platform features an FAQ section that answers common inquiries about ticket purchasing, available classes, payment options, ticket delivery methods, and refund processes.
Pravesha.lk Customer Support
For assistance or inquiries regarding orders, passengers can reach the Sri Lanka Railways support team at 011 2 271 271.
With the launch of this new e-ticketing platform, Sri Lanka Railways is set to enhance the travel experience for commuters, making it more convenient and efficient. Passengers are encouraged to take advantage of this modern service for a smoother journey.
